Public Relations And Professionalism
Price: $22.00
Here’s what you get…
- Unlimited access
- Self-paced content
- Certificates on demand
- Employer sharing
- Free permit tracker
- Credit Hours 4
- State SpecificCalifornia
| Course Outline | Lessons |
| Introduction | 1 |
| Ethics | 8 |
| Professionalism | 7 |
| Mindfulness | 5 |
| Communication | 5 |
| De-Escalation | 4 |
| Conflict Resolution | 4 |
| Relationship Building | 5 |
| Conclusion | 1 |
About this course
As a security professional, you’re the face of the company you work for. It’s vital that you make a good impression with their employees, clients, and customers, and that’s what this course will teach you. You’ll learn...
- Easy-to-use techniques to communicate with people from all walks of life
- How to recognize and work through stereotypes and biases to make immediate, meaningful connections when the stakes are high
- How to manage stress and your emotional response to situations so you stay cool under pressure
- Strategies to work with people who have mental health or substance abuse issues so you can solve conflicts quickly and peacefully
- How to present yourself in a way that makes people want to listen to you and follow your direction
...and more.
With the skills you’ll learn, you can present yourself as a true professional and build meaningful relationships with the people you protect. And that will, ultimately, make you irreplaceable on the job.
