Valley Guard Training
Public Relations And Professionalism
Price: $22.00
Online Course
- Credit Hours 4
- State Specific California
As a security professional, you’re the face of the company you work for. It’s vital that you make a good impression with their employees, clients, and customers, and that’s what this course will teach you. You’ll learn...
- Easy-to-use techniques to communicate with people from all walks of life
- How to recognize and work through stereotypes and biases to make immediate, meaningful connections when the stakes are high
- How to manage stress and your emotional response to situations so you stay cool under pressure
- Strategies to work with people who have mental health or substance abuse issues so you can solve conflicts quickly and peacefully
- How to present yourself in a way that makes people want to listen to you and follow your direction
...and more.
With the skills you’ll learn, you can present yourself as a true professional and build meaningful relationships with the people you protect. And that will, ultimately, make you irreplaceable on the job.
Course Outline
- Audio
-
Introduction
- Lessons: 1
-
Ethics
- Lessons: 8
-
Professionalism
- Lessons: 7
-
Mindfulness
- Lessons: 5
-
Communication
- Lessons: 5
-
De-Escalation
- Lessons: 4
-
Conflict Resolution
- Lessons: 4
-
Relationship Building
- Lessons: 5
-
Conclusion
- Lessons: 1