Valley Guard Training
Public Relations And Professionalism
Price: $25.00
Online Course
- Credit Hours 4
- State Specific California
(SPANISH LANGUAGE VERSION)
As a security professional, you’re the face of the company you work for. It’s vital that you make a good impression with their employees, clients, and customers, and that’s what this course will teach you. You’ll learn...
- Easy-to-use techniques to communicate with people from all walks of life
- How to recognize and work through stereotypes and biases to make immediate, meaningful connections when the stakes are high
- How to manage stress and your emotional response to situations so you stay cool under pressure
- Strategies to work with people who have mental health or substance abuse issues so you can solve conflicts quickly and peacefully
- How to present yourself in a way that makes people want to listen to you and follow your direction
...and more.
With the skills you’ll learn, you can present yourself as a true professional and build meaningful relationships with the people you protect. And that will, ultimately, make you irreplaceable on the job.
Course Outline
- Audio
-
Introducción
- Lessons: 1
-
Ética
- Lessons: 8
-
Profesionalismo
- Lessons: 7
-
Atención Plena
- Lessons: 5
-
Comunicación
- Lessons: 5
-
Desescalada
- Lessons: 4
-
Resolución De Conflictos
- Lessons: 4
-
Construcción De Relaciones
- Lessons: 5
-
Conclusión
- Lessons: 1